samsung qled tv sound but no picture

But the sounds. Unpluged the connect box and the screen displays a pictorial of the connect box and tv displaying insert cables fibre power I plug it back in and the sound comes back but no picture any ideas.


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Manually update your TV to the latest software version.

. Service is not required. This happens no matter what Im trying to watch live TV Netflix Amazon Prime YouTube etc. Comparison shop for Samsung 75 q80a qled 4k Artificial Intelligence Sound TV in Electronics.

How do I fix this. After the 60 seconds are up plug your Samsung TV back in. The Samsung Q70 QLED is a midrange TV with a direct backlight and local dimming resulting in an excellent picture performance.

While the TV is unplugged press and hold the power button for 30 seconds. Dec 24 2008. Run a sound diagnostic test and reset your TVs sound.

Out of warranty 2017flag ship tv broken after only 2 year use. If you havent already tried this please disconnect the set from power then press and hold the touch sensitive power button on the TV itself not the remote for 15 seconds then plug it back in and press power once. Reseat the power cord in the back of your TV.

The Samsung QLED as awesome as it is is no different and the box standard settings for SDR and HDR gaming will need to be tweaked a bit for you to get the best picture in a game When you turn on your TV for the first time make sure to immediately head over to the settings for picture presets Ill try the UHD color setting adjustment The Samsung. Up to 15 cash back My Samsung Smart TV has no picture but does have sound. Unplug your TV and remove the back.

I Think the inverter is a bit like the starter units on flourescent. Check the Mute Status. Samsung TV Sound but no picture.

Its easy for an engineer as its all on its own small circuit board. Press and hold the power button for 30 seconds while the TV is unplugged. If the backlight does not come on then I suspect the power board.

If your Samsung TV has sound but no picture you need to reset it. Picture Sound and Smart Hub Connection. I got a 49 Q60R Tv a couple of weeks ago.

Unpluged the connect box and the screen displays a pictorial of the connect box and tv displaying insert cables fibre power I plug it back in and the sound comes back but no picture any ideas. Ive contacted tech support several times and they have me do the typical resets but nothing has solved the issue. However user reports are still piling up in the community thread which further suggests that the problems are still at large.

I can hear the sound of the selected channel but cant see it. Factory reset your TV with or without your remote. Ive been getting a really weird problem with it ever since.

If you have a picture on your TV but no sound the problem might be. Ask Your Own TV Question. While it may seem obvious unplugging your Samsung TV from the wall outlet is the most common way to get the picture back up and running.

Unplug your TV from the wall and wait 60 seconds. I recently purchased a 2021 QLED TV Model QN43Q60AAFXZA and have been experiencing the sound intermittently cutting out. If you see a faint glow on the display than you know that your beacklight is on.

Unplug your TV and wait a full 60 seconds. Are there any HDMI cables or AV jacks red yellow and white cables plugged into your Samsung. Let me know if you have the same problem.

Power Cycle Your Samsung TV. I did the flashlight test and didnt see any pictures so I replaced the t-con. Make sure Samsung Sound Output is set to TV Speaker.

When I disconnected the main board from the power supply I can see the led backlights on. Ive followed some suggestions Ive seen here but I still cant get the picture to show on my Samsung un55es6500 model tv. Laucher78 take a look at the screen with the TV on in a dark room.

Randomly when switching from an App amazon all4 iplayer etc or my apple tv on hdmi to the terrestrial tv app all I see is the Tv icon in the middle of the screen. To perform the test make sure the TVs source is still on the HDMI setting for the cable you want to test and then navigate to Settings Support Self Diagnosis Signal Information HDMI Cable Test Start Test. I can put it on live tv Netflix Hulu it doesnt matter.

In that case my first suspect to replace would be the T-con board. The sound is perfect. QLED Q7FAM TV screen picture lost blueblack.

Have you made sure all cables connected to your Samsung TV are securely attached to both the TV and the outlet. The first things to try are of course the simplest ones. Everything has worked perfectly until now.

Up to 15 cash back Okay I understand. Reconnect your Samsung TV after the 60-second timer expires. Have you made sure all cables connected to your Samsung TV are securely attached to both the TV and the outlet.

Normally if its the inverter you will get some light picture osd on the TV when it switches on from cold for about half a second then the baclklight goes off and you just get sound. A Samsung Community Moderator did point out back in May 2021 that the picture and sound dropout issues on Samsung Neo QLED TVs are being looked into. I did the flashlight test and didnt see any pictures so I replaced the t-con board.

Twice this week it will come up with a screen that says This channel is audio only picture has no signal no matter what its on. The sound is perfect. If the test says the cable is bad replace the cable.

An affected user recently said that they were told by Samsung support.


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